WE'RE HERE TO HELP.
Having trouble? Send us a message and we’ll get back to you within 48 hours.
COMMON QUESTIONS
How Are Your Products Made?
Our products are made using Direct-to-Garment (DTG) printing technology, ensuring high-quality prints on every item. Each piece is custom-printed upon order.
How Do I Choose the Right Size?
Please refer to the size chart provided on each product page to ensure you select the correct size. If you have any questions about sizing, feel free to contact us.
Where Do You Ship?
Currently, we only ship to the United States.
How Long Does it Take to Receive My Order?
Typically, orders are processed and shipped within 3-5 business days. Delivery times depend on your location and the shipping method chosen at checkout. You will receive a tracking number once your order has shipped. Most orders typically arrive in 7-10 business days.
What is Your Return Policy?
We only accept returns for items that are damaged from shipping, printed incorrectly, or if you received the wrong item. We do not accept returns for incorrect sizing, shrinkage, or change of mind. Please contact us within 7 days of receiving your order to initiate a return.
Can I Exchange an Order if I Ordered the Wrong Size?
Unfortunately, we do not accept exchanges for incorrect sizing. Please ensure you check the size chart before placing your order.
How Do I Initiate A Return?
To initiate a return, please email us at hello@wildersoulapparel.com with your order number, a description of the issue, and photos of the damage or error.
Can I Suggest A Rescue for You to Support?
Yes, we welcome suggestions for animal rescues to support. Please contact us with your recommendation, and we will consider it for future donations.
How Do You Support Animal Rescues?
Each month, we donate a portion of our total sales to a different animal rescue. By purchasing our products, you are directly contributing to the welfare of animals in need.